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Quick answers about Behodler. Didn't find what you were looking for? Write to support.

Getting started

What is Behodler?

Behodler shows, in one place, how much you hold in crypto, adding up exchanges and wallets. The same coin in different places becomes a single line, and the detail shows where each part is.

Does Behodler move my money?

No. It only reads balances: it doesn't buy, sell, withdraw or hold your crypto. Your money stays where it has always been.

When is my balance updated?

When you sync in the app. On the free plan, one sync every 24 hours; on PRO, every 50 minutes. Prices are updated separately, automatically.

Exchanges

Which exchanges are supported?

Binance, MEXC and BingX. OKX can already be added; reading its balance is still in the works.

On Binance, we read the Spot, Funding and Earn (flexible and locked) wallets. On MEXC, the Spot and flexible Earn wallets. On BingX, the Spot, Fund and USDT-M Futures wallets.

How do I connect Binance?

On Binance, create an API Key under API Management. Keep reading enabled and disable withdrawals and transfers: Behodler rejects keys with those permissions.

In the app, under Integrations, add the exchange and paste the API Key and the Secret Key.

How do I connect MEXC?

On MEXC, open API Management and create a key with API Usage set to MEXC-CLI. You don't need to install anything: MEXC-CLI is just the key type. Enable read permissions only and leave trading unchecked.

In the app, under Integrations, add MEXC and paste the Access Key (in the API Key field) and the Secret Key. With this key, we read Spot and flexible Earn.

If you already have an Open API key, you can switch its usage to MEXC-CLI on MEXC itself, without creating a new one.

Why does my MEXC key expire?

On MEXC, keys without a bound IP are valid for 90 days. When the key expires, the app tells you, and your previous balance keeps showing until you fix it.

Renew the key on MEXC before it expires. If it has already expired, create a new one, add it in the app and delete the old one.

How do I connect BingX?

On BingX, create an API Key with only the read permission: leave trading, withdrawals and transfers unchecked, and don't restrict the key by IP. Keys with any other permission are rejected.

In the app, under Integrations, add BingX and paste the API Key and the Secret Key. We read the Spot, Fund and USDT-M Futures wallets.

How do I connect OKX?

On OKX, use your global account and create an API Key with only the read permission, without binding IP addresses. OKX asks for a passphrase (the key's password) when you create it: keep it, because the app asks for it too. Keys with trading, withdrawals or a bound IP are rejected.

In the app, under Integrations, add OKX and enter the API Key, the Secret Key and the passphrase. For now the key is saved, but we don't read the OKX balance yet.

The app says my key was rejected. What now?

The exchange didn't accept the key: it may have been deleted, expired or had its permissions changed. Check the key on the exchange; if needed, create a new one, add it in the app and delete the old one.

Wallets

How do I add a wallet?

Only with the public address, never with a password or recovery phrase. In the app, under Integrations, add the wallet, paste the address and choose the networks.

For Bitcoin, we also accept the extended public key (such as xpub or zpub), which adds up the wallet's addresses.

Which networks are read?

Bitcoin and more than 30 Ethereum-compatible (EVM) networks, such as Ethereum, Arbitrum, Base, BNB Smart Chain, Polygon and Avalanche. The full list shows up in the app when you add the address. Solana is not read yet.

Balance and prices

Why does a coin show up separately?

We only group coins whose identity we have checked, never by symbol: identical symbols can be different coins. A coin we haven't checked yet shows up on its own line, with the right amount. Nothing is left out of your balance.

Why does a coin have no price?

We don't have a price source for it yet. The amount shows up normally, but its value stays out of the total, and the app tells you how many coins are in this situation.

What does "previous balance" mean?

The last sync couldn't read part of the balance because the exchange or the network didn't respond. We show the last value read, with its date, until the next read succeeds.

Plans

What are the plans?

Free: one integration (exchange or wallet) and one sync every 24 hours.

PRO: several integrations and a sync every 50 minutes, paid monthly, quarterly or every six months.

How do I subscribe to or cancel PRO?

On app.behodler.xyz, signing in with the same account as the app. There you can subscribe, change your payment method or cancel.

What happens to integrations above the free plan?

Nothing is deleted. The first integration you added keeps syncing; the others are paused, with their last balance visible, until you subscribe to PRO.

Security and account

Are my keys safe?

Behodler only reads balances: it never places orders, withdrawals or transfers. So always create keys without trading, withdrawal or transfer permissions.

Keys are stored encrypted and are never shown back in the app.

How do I delete an integration or my account?

You delete an integration in the app, under Integrations. To delete your account and data, write to support from your account's email.

Still have a question?

Write to support and tell us what happened. Never send your Secret Key, password or recovery phrase (seed).

support@behodler.xyz